Returns Policy
Updated October 25, 2026
Contact us within five days of delivery to request an eligible return. Get authorization and the correct return instructions before mailing anything. Include your order reference. Sunday & Sprout does not charge a restocking fee.
Eligibility
Items must be unused, unwashed, undamaged, and in their original packaging. Sale items are final sale. Holiday items cannot be returned within four weeks of the related holiday. These exclusions do not remove remedies required by law for defective or incorrectly supplied goods.
Postage and refunds
You pay return postage for a change-of-mind return; original shipping is not refunded for those returns. We will explain the authorized process before you ship. An eligible refund is processed after the returned item is received and inspected, through the original payment method where available. Your payment provider controls the time for the credit to appear.
Damaged, defective, or wrong items
Contact us promptly with the order reference and item details. We will arrange photo submission and review replacement or other appropriate remedies. A supplier’s store-credit arrangement does not limit your statutory rights. We cover necessary return postage for our confirmed fulfillment errors. Don’t send items directly to a warehouse without authorization.
Need help? Start a return or report an issue.