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SUNDAY & SPROUT CUSTOMER SERVICE

Frequently Asked Questions

Updated October 25, 2026

Where do you ship from?

Our fulfillment supplier dispatches directly from a U.S. warehouse. Sunday & Sprout remains your point of contact.

How much is shipping?

Standard shipping is $6.99, or free at a merchandise subtotal of $75+. Eligible destinations and timing are in our shipping policy.

When will my order arrive?

Estimated delivery is 3–7 days from purchase, and may take longer. Arrival for a particular event is not guaranteed.

Do I pay upfront?

Once purchasing is available, payment is collected through Stripe at checkout. Stock is checked before checkout but is not reserved until purchased from the supplier. An unfulfillable item will be refunded as required.

Can I cancel or change an order?

Contact us quickly. Requests depend on fulfillment progress and cannot be guaranteed after dispatch. Nothing here limits legally required cancellation or refund rights.

What is the return window?

Eligible requests must be made within five days. Read the returns policy for conditions and exclusions. We do not charge a restocking fee.

How do I choose a size?

Use the available-size filter, then check the product details and size guide. Sizes and fit can differ by style; availability does not guarantee fit.

Are coordinating outfits sold together?

Unless a listing specifically describes a multi-piece set, coordinating sibling outfits are purchased separately.

Do you offer personalization or preorders?

No. Our current collection excludes personalized, special-order, and preorder products.

How do I contact you or request my data?

Use Contact Us. For privacy questions select “Privacy request.”